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FREQUENTLY ASKED QUESTIONS

  • How can I receive coupons for my SimplePrints orders?​

    • Valid codes are only available directly through SimplePrints or our authorized promotional partners. To make sure you never miss a discount, make sure you have joined our mailing list, follow us on social media, and check our blog to stay informed of future promotions!

  • What kinds of orders and items can I use a coupon for? When will my code expire?

    • Coupon codes may be subject to restrictions - such as specific items, shipping methods, order quantities, or promotional deadlines. Please check the specific terms for your code in the email you received or contact our support team at hello@simpleprints.com for details.

  • Where do I enter my coupon code? 

    • Coupon codes must be entered in the Promo Code field on the checkout screen in order to be applied to your purchase. Click here for detailed instructions.

  • Why didn’t my coupon code work?

    • We’re sorry your code didn’t work. Please check our FAQ for the most common errors or contact our support team at hello@simpleprints.com for assistance.

  • Do you give discounts on large orders? 

    • If your order is $250 or more before shipping and tax, you can get a 10% discount. Use code TENOFF250 at checkout. This offer cannot be used in conjunction with other coupons or promo codes. Promo is only valid when used during checkout on a single order. Combining multiple orders to achieve the minimum order value of $250 is not allowed. This discount or its promo code may change from time to time, so be sure to check back with our promotions page to confirm before placing your order.

  • Do you offer a discount for bulk orders of the same item?

    • We offer a bulk discount when ordering a quantity of 15 or more of the same item. If that is what you are looking for, please contact our team at hello@simpleprints.com.

Any other questions? Check out our FAQ or email us at hello@simpleprints.com

 

*All prices listed on the website are in USD. For other currencies, you may find CAD, EUR, GBP, and AUD prices in the app when available.

 

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