If Something’s Not Right
Reach Out
Email us at hello@simpleprints.com with your order number and, if you can, a photo of the issue.
We’ll Take a Look
A real person reviews every request personally. No forms, no hoops to jump through.
We Make It Right
A replacement, a reprint, or a refund — whichever actually fixes it for you.
What’s Covered
Here’s what our guarantee covers:
1.
Print quality issues — faded colors, misprints, or a manufacturing defect.
2.
Shipping damage — arrived bent, cracked, or otherwise damaged in transit.
3.
Our mistake — wrong size, wrong photos, or an order error on our end.
4.
Anything else that leaves you unhappy with your order — just tell us.
If in doubt, reach out. We’d rather hear from you than have you settle for something you’re not happy with.
MADE WITH CARE, BACKED BY US
Why You Can Trust Us
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If it arrives damaged or isn’t right, we’ll replace it or refund you — no complicated forms.
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Handmade in the USA using premium, durable materials.
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Every order is inspected before it ships.
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Have a question? A real person replies within one business day.